Please take your time to read these terms and conditions thoroughly and carefully. They explain how I will provide my service to you. They will explain who I am, what and how I will provide as a service to you, how you or I may change or end our contract and other important information you will need.

 

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1. Who Mara Weddings is and how we keep contact

 

 1.1 Who we are: Mara Weddings is part of the cnp-mara ltd group which was established 2012 in Scotland. Our address is 21 Craigleith    Avenue, North Berwick, EH39 4EN

 1.2 How to contact Mara Weddings: You can contact me by mobile phone on +44 7535 177464 or by email at maraweddings@cnp-mara.com or 21  Craigleith Avenue, North Berwick, EH39 4EN

 1.3. How I contact you: I will contact you either by email, phone or the postal address you have provided.

 

 

  2. The contract between you and Mara Weddings 

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  2.1. How we enter into a contract: After we agree on the services you instruct me to provide for you for / at your wedding, I will    formally - in writing - accept your instructions. This will bring a contract between you and I into existence that will then be provided  in writing.

 2.2. If I can not accept your instructions or I am unable to accept your instructions I will inform you as soon as possible in writing  (email or letter). This might be because of unforeseen limits on my resources or I am unavailable on your wedding date and you have  asked me to be there in person.

 

 

  3.  My services and arrangements with third parties on your behalf 

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 3.1. I will provide the Services we agreed on and provide a written summary to you

 3.2 I will work on your behalf to arrange and negotiate contracts between you and third parties for the supply of goods and services  that will be provided for you either on your wedding day or before your wedding day.

 We are unable to enter into contracts with third parties and we are nor responsible for any contract you sign with a third party. Our  services are limited to negotiate on your behalf only. You will enter into all contracts with third parties. You are responsible for  compliance with a third parties terms and conditions and legal advise on those should you need them. 

 I exclude - as far as the law permits - any liability on your part to comply with the terms and conditions of third parties. Please do read  all terms and conditions of third parties. I will not be able to advise you on any third parties terms and conditions.

 Equally I exclude any liability - as far as the law permits - of third parties failure to comply with the terms and conditions on their  contract with you. This includes unsatisfactory, late or non existent service or goods of a third party supplier.

 3.3 Should the occasion arise that I need to send a representative to your wedding to oversee the co-ordination, I will inform you  accordingly.

 

4. Your Wedding Budget 

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We will agree to a budget, which is the amount of money you have specified as the agreed level of expendeture to your wedding or event. This budget will be specified in the Summary of my Services. Any changes to this Budget must be agreed to.

Should you change the budget and / or my Services to you, I reserve the right to increase my Fee depending on the change and the additional service I am required to provide. I will inform you about the details of my changed fee accordingly.

 

 5. Changes to my Services 

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 5.1. You have the right to make changes to the Services we agreed on. If you like to make any changes, please contact me to discuss the  change. I will tell you if the change is possible or not. It it is possible, I will inform you about any changes to the price of the changed  services, the timing of those services and any other important information. I will ask you to confirm whether or not you want to make  those changes.
If I am unable to make the changes you ask for you may want to end the contract (see clause 8 - Your rights to end the contract)

 5.2. Should you request to change the date of your wedding or event I will do all to accommodate those changes for you.
I reserve the right to make changes to the amounts and dates of your fees as a consequence of the changed date.

 A change of the date or postponement of the date we agreed to in our contract will be deemed a cancellation by you (see clause 9)  unless we agree to the new / different date in writing.

 

 

 6. Services we provide

 

6.1. Time frame of providing services: During our communications I will inform you when I will provide the services we agreed on to you. I will provide these services in the Summary attached. I will keep you up to date about completion of the services in due course.

6.2. I do not purchase any services or goods on your behalf. Contracts of any kind will be entered by you and the third party involved directly.

The contract with third party providers will be directly with you which excludes Mara Weddings. The responsibility to comply with any terms and conditions of third party suppliers lies solely with you. 

If you require me to purchase any goods or services for you, I will require an additional charge of 15 % of the value of the purchase.

6.3. I am not responsible for any delays outside of my control. If there is a reason why my services can not be supplied due to an event outwith my control, I will contact you as soon as possible and let you know what steps will be taken to minimise the effect of any delay. When I do this, I will not be liable for delays caused by these events.

Should I be limited or hindered to provide any of my services under our contract due to circumstances outside of my control (eg strikes, labour disputes, Government intervention, weather conditions, national or local disaster, war etc) then my liability to you shall not exceed the amount paid in respect of the services agreed.

The advance payment will however not be refundable and I shall be entitled to be paid for all goods and services delivered up to that point if these have a value above the value of the deposit payment. I will not be liable for any additional losses incurred by you in these circumstances.

 

6.4. Required information.

If I need specific information to be able to supply my services to you, this will be asked by me in our communications (verbally or in  writing). If I am not receiving necessary information within reasonable time of me asking it, or if you give me incomplete or incorrect  information, I may either end the contract (see clause 10.2.3) or charge you an additional fee for any additional work I have to do as a direct  cause of this delay.

 

6.5. I may suspend supply of the services if you do not pay. If you do not pay me for the services when you are supposed to and you still do not make payment within 7 days of me reminding you that payment is due, I may suspend supply of the services until you paid me the outstanding amounts. I will contact you to tell you I am suspending supply of the services. I will not suspend the services where you dispute the unpaid invoice ( see clause 12.4) I will not charge you for the service during the period for which they are suspended. As well as suspending the services I can also charge you interest on your overdue payments ( see clause 12.3)

 

 

 

 7. Your responsibilities 

 

 7.1. Civil and religious requirements 

 All arrangements with regards to your religious or civil duties regarding your wedding including the application to the Registrar for  Marriages for the necessary notices to be published are your responsibility. I will guide you to find the right information but am not  liable for legal requirements or time frames.
I will not be liable for any loss arising as a result for any failure to obtain any statutory or religious documentation by you which results  in the cancellation or delay of your wedding.

 

 7.2. You also have the responsibility to co-ordinate and comply with me fully so I am able to provide my services to you. You agree to  make yourself available as often as reasonably possible so that I can obtain instructions from you in relation to decision making  concerning the planning of your wedding or day event.

 

 7.3. It is also your responsibility to inform me of any special considerations or conditions applicable to you or your guests who will  attend your wedding / event.

 

 7.4. If we agree that I will attend your wedding or other representatives (witnesses) on your wedding day, then you agree to provide a  meal to me or the representative at no cost to me or them.

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 7.5. If me or the representative of mine has to stay overnight due to the requirements of your wedding day, the costs for accommodation  will be paid by you.

 

 

 

 8. Ending the contract - your rights 

 

 8.1. You have the right to end the contract with me at any given time. Your rights when you end the contract will depend on whether  there was fault with my services, how I am performing and when you decide to end the contract.

 

 8.1.1 If the service is not performed with reasonable care and skill or is misdescribed you may have a legal right to end the contract  see  clause 11.

 

 8.1.2 If you want to end the contract because of something I have done or told you I was going to do see clause 8.2

 

 8.1.3 In all other cases see clause 2

 

 8.2. Ending the contract because of something I have done or am going to do: If you are ending a contract for a reason set out at 8.2.1 to  8.2.4 below, the contract will end immediately and I will refund you in full or any services which have not been provided. 

 The reasons are:

 8.2.1. I have told you about an upcoming change to the services or these terms which you do not agree to.

 8.2.2 I have told you about an error in the price or description of the service you have requested and you do not wish to proceed

 8.2.3 there is a risk that supply of the services may be significantly delayed

 8.2.4 You have a legal right to end the contract because of something I have done wrong.

 

 8.3 Ending the contract where we are not at fault: As mentionedthe contract can be ended before it is completed, even if we are  not at fault. In this case you may have to pay compensation to me. A contract of the services is completed when I have finished  providing the services under the contract and you have paid for them.

 8.3.1 If you wish to cancel the contract more then 12 weeks before the event, your advance payment will be forfeited. Any work I have  undertaken at that point or expenses that have already occurred at the date of cancellation must be paid by you. No further fees will be  due from you.

 

 8.3.2 If you wish to cancel less than 12 weeks prior to your wedding / event but more than 2 weeks before the event / wedding, your  advance payment will be forfeited. Any work that has been undertaken at the point of cancellation by me or any expenses that have  occurred up until the date of cancellation have to be paid by you. Additionally a cancellation fee must be paid by you. This fee is 80% of  the fee we have agreed to.

 

 8.3.3 If you wish to cancel less than 14 days before your wedding / event, than the advance payment will be forfeited. Any expenses that  have occurred up until that date or work that I have done shall be paid by you. Also a cancellation fee is due wish will be 90% of the  original fee agreed less any fees already paid.

 

 9. How you can end the contract with me 

 

 9.1. You need to inform me that you wish to end the contract. You can do this by either emailing me or call me on +44 7535 177464. 

You can also inform me by post. Please send you mail to: 21 Craigleith Avenue, North Berwick, EH39 4EN

 

 9.2. Refunding you

 I will refund you the agreed price for the services you required by the method you used for payment. I may make reductions from the  price, as described in the terms of this contract.

 

 9.3. If you are choosing your right to end this contract because you changed your mind I may deduct from any refund an amount for the  supply of the service for the period for which it was supplied, ending with the time when you told me you want to end the contract.  The amount will be calculated in proportion to what has been supplied in comparison with the full coverage of the contract.

 

 9.4. Timing of your refund - I will refund you as soon as possible after you have informed me of your wish to end the contract. If you  reason for terminating the contract is because you changed your mind, I will be refunding you within 14 days of your information that  you have changed your mind.

 

 10. Our rights to end the contract with you

 

 10.1 I may end the contract if you break it.

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 10.2 I may end the contract for the service at any time by writing to you if:

 

 10.2.1 You do not make any payment to me when it is due and you still do not make the payment within 14 days of me reminding you  that payment is due

 

 10.2.2 Our relationship becomes unworkable due to your rude, disrespectful and / or threatening behaviour towards me or a  representative of mine

 

 Important: We follow a zero-tolerance policy to anti-social or abusive behaviour from you or your guests. If I or any of my staff are  subjected to unacceptable levels of verbal abuse, drunken or lewd behaviour or perceived threats, I will be entitled to immediately  withdraw the services and leave the event site.

 

 10.2.3 If you do not - within reasonable time of me asking for it - provide me with information that is necessary for me to provide the  service we also have the right to terminate the contract.

 

 10.3. I may terminate our contract in exceptional circumstances, including a force majeure even and/or when a representative of me  suffers from ill health or a bereavement. Should the need arise, I will terminate the contract providing a written notice as soon as  reasonably possible. In those circumstances I aim to recommend a replacement wedding planner for you and provide as much  information as possible to the services I have provided for the benefit of your wedding event.

 

 11. If there is a problem with my service 

 

 11.1. If you have any questions or problems with my service, please contact me immediately. You can telephone me on xxxx or write to  me at maraweddings@cnp-mara.com

 

 11.2 Summary of your legal rights: I am under a legal duty to supply services that are in conformity of this contract. See the box below  for a summary of your key legal rights in relation to the service. Nothing in these terms will affect your legal rights.

 

 Key legal rights

 

 The Consumer Rights Act 2015 states:

 You can aks us to repeat or fix a service if it’s not carried out with reasonable care and skill, or get some money back if we can’t fix it. If  you haven’t agreed a price beforehand, what you’re asked to pay must be reasonable.
If you haven’t agreed a time beforehand, it must be carried out within a reasonable time.

 

 

 12. Price and Payment 

 

 12.1 The price of the service is the total Fees as stated in the Service Summary you receive from me at the time we close this contract  (along with any additional fees payable in accordance with the Fee variation and additional payments section of the Service Summary -  the price includes VAT). I take all reasonable care to ensure that the price of the Services advised to you is correct.

 

 12.2 Payment of the fees, deposit payment and all other payments are stated in the schedule in the Service Summary including the times  the payments have to be made.

 You must pay each payment within 15 calendar days after the date of the invoice.

 Please note that my work for you only starts once the deposit payment has been made.

 

 12.3 I can charge interest if you pay late. If you do not make any payment to me by the due date mentioned in this contract, I may  charge interest to you on the overdue amount at the rate of 3%. This interest shall accrue on a daily basis from the due date until the  date of actual payment of the overdue amount, whether before or after judgment. You must pay me interest together with any overdue  amount.

 

 12.4 If you think an invoice is incorrect, please contact me promptly to let me know. You will not have to pay any interest until the  dispute is resolved. Once the dispute is resolved I will charge you interest on correctly invoiced sums from the original due date.

 

 13. My responsibility for loss or damage suffered by you

 

 13.1 I am responsible to your for foreseeable loss and damage caused by me. If I fail to comply with these terms, I am responsible for loss  or damage you suffer that is a foreseeable result of my breaking this contract or my failing to use reasonable care and skill, but I am not  responsible for any loss or damage that is not foreseeable. Loss or damage is foreseeable if either it is obvious that it will happen or if, at  the time the contract was made, both I and you knew it might happen, for example, if you discussed it with me during the consultation  process.

 

 13.2 I do not exclude or limit in any way my liability to you where it would be unlawful to do so. This includes liability for death or  personal injury caused by my negligence or the negligence of my employees, agents or subcontractors - for fraud or fraudulent  misrepresentation, for breach of your legal rights in relation to the services including the right to receive services which are as  described and match information we proided to you and for defective services under the Consumer Protection Act 1987.

 

 13.3 I am not liable for business losses. I only supply the services for domestic and private use. If you use the services for any commercial  business or re-sale purpose I will have no liability to you for any loss of profit, loss of business, business interruption or loss of business  opportunity.

 

14. How I may user your personal information 

 

 I will only use your personal information as set out in my Privacy Policy.

 

 

 15. Other important terms 

 

 15.1 I may transfer our rights and obligations under these terms to another organisation. I will always tell you in writing if this happens  and will ensure that the transfer will not affect your rights under the contract.

 

 15.2 You need my consent to transfer your right to someone else. You may only transfer your rights or your obligations under these  terms to another person if I agree tho this in writing.

 

 15.3 Nobody else has any rights under this contract (except someone you pass your guarantee on to). This contract is between you and  me. No other person shall have any rights to enforce any of its terms. Neither of us will need to get the agreement of any other person  in oder to end the contract or make any changes to these terms.

 

 15.4 If a court finds part of this contract illegal, the rest will continue in force. Each of the paragraphs of these terms operate separately.  If any court or relevant authority decides that any of the mare unlawful, the remaining paragraphs will remain in full force and effect.

 

 15.5 Even if I delay in enforcing this contract, I can still enforce it later. If I do not insist immediately that you do anything you are  required to do under these terms, or if I delay in taking steps against you in respect of your breaking the contract, that will not mean  that you do not have to do those things and it will not prevent me taking steps against you at a later date. For example, if you miss a  payment and I do not chase you but I continue to provide the services, I can still require you to make the payment at a later date.

 

 15.6 These terms are governed by Scottish Law and you can bring legal proceedings in respect of the services in the Scottish courts. If  you live in England you can bring the legal proceedings in respect of the services in either the English or Scottish courts. If you live in  Northern Ireland you can bring the legal proceedings in respect of the services in either the Northern Irish or English courts.

 

 15.7 Alternative dispute resolution: You have the right to use an alternative dispute resolution provider if you aren’t happy with how we  handled any complaint. This provider aims to consider the facts of a dispute and seeks to resolve it, without you having to go to court.